When can I expect my refund?Updated a month ago
🎉 Return Update Coming Your Way!
Once your return reaches our external warehouse, please allow up to 10 working days* for us to process it. As soon as it’s complete, we’ll send you an email notification so you know everything’s sorted.
⏰ Still waiting?
If more than 10 working days have passed and you haven’t received an update, don’t worry! Just drop us an email at [email protected] with the following details:
- Your order number related to the return
- Your return tracking number or SWAP return order number
We’ll jump on it and make sure everything is sorted for you!
Have further questions:
Please email our team at [email protected]