Once we have received your return back to our external warehouse, please allow up to 10 working days* for this to be processed, when this has been processed you will be notified via email. If 10 working days have passed and you have not been notified
Important: Refunds Only at This Location. This return process is for refunds only — exchanges and gift cards cannot be handled here.For exchanges, please refer to the EU/International Exchanges section. How to Return for a Refund:. Print and complete
How to Exchange an Item (Purchased from outside of the UK):. Print and complete the exchange form. Attach the address label to the outside of your package. Send your item(s) back to us with the form inside — we’ll handle the rest!. Return Window:. Yo
UK Returns. UK customers can return items in two ways:. Use our Returns Portal (fast and simple), or. Return via your local Post Office — just make sure to keep your proof of postage (receipt). Our Returns PortalSave time by easily creating return la