When will my email be responded to?Updated 4 hours ago

Black Friday at VQ is always buzzing, and we totally get that you might have extra questions or run into a few hiccups.

Don’t hesitate — send us an email at [email protected]. Our amazing Customer Service team is working hard to respond as quickly as possible. ⚡

We usually reply within 24 hours, but during peak sale times, it may take up to 48 hours. Thanks for your patience! 🙏

A few tips to speed things along:

• One email per issue is enough — multiple emails about the same thing only slow us down.

• Please avoid DMs about orders — email is the fastest way to get help.

We’ve got you covered! 💪