All articles

Black Friday FAQ

When does the biggest VQ sale of the year begin?

The Vanquish Black Friday sale will begin on November 1st at 12pm!. . Not in the UK? Don’t worry, just use our time zone converter here to find out what time the sale launches for you. Have further questions:. Please email our team at [email protected]

I want to browse now and pay later, will my cart be saved?

We can’t guarantee that the items in your cart will still be there when you return. To avoid disappointment we recommend purchasing as quickly as possible before your favourites sell out. Have further questions:. Please email our team at [email protected]

Hey, I'm new here, what size should I buy?

Welcome to the VQ fam!. Don’t forget to check out our handy size guides on each product page to help you choose the right size for you. If you’re still unsure, feel free to contact our team with your height and weight and let the experts advise you o

What discount can we expect?

We will be offering up to 80% off SITEWIDE. Don’t say we don’t spoil you. Have further questions:. Please email our team at [email protected]

What are my payment options?

We accept most payment methods, including coin based payments, as well as Klarna and ClearPay (UK) which will still be available throughout the sale. For any queries surrounding specific payment methods, please see our FAQ page here or contact us. Ha

The items I want are out of stock

We cannot guarantee that everything you want will be in stock, which is why we advise you to be speedy to make sure you don’t miss out. For the most up to date information on restocks, new product launches and other exciting news, stay locked in to o

Oops, I made a mistake. Can I amend my order?

We highly recommend double checking your order details before you confirm and proceed. Once you have placed your order, you will have a 30-minute timeframe to make any changes you may require. Your email confirmation will include a link to make the n

Can I use a discount code with my Black Friday Order?

You're more than welcome to continue supporting your favourite athletes code, however, all other discount codes will not work during our Black Friday sale. Don’t panic, your code will still be valid after the sale ends. This feature has been turned o

Help, there’s an issue with my order!

We’re sorry to hear that there has been an issue with your delivered order. Please contact us with the following information so we can work to resolve this as soon as possible:. Order number. Name. Description of issue. We advise that you let us know

When will my email be responded too?

VQ sales are an exciting time, and we understand you may have a few more questions than normal, or experience some unexpected hurdles. Don’t be shy, send us an email on [email protected] and be assured that our amazing Customer Service team is working h